Meet Our Team
Our biographies might be a little bit about us, but it’s really all about you.
Our team of professional brokers are here to serve you. Whether you need new health insurance, are about to be eligible for Medicare, or need to add a supplement like Cancer, Illness, Accident, Dental or Vision, or simply review your existing coverage, we’re here to help.
If you want to know more about who helps the blind, who cooks in their free time, or who likes to spend time at the beach (OK, who doesn't, right?) take a read through our bios. If you want to know who can help you with your insurance needs, well that's even easier...that's all of us.
Brian Douglas - CEO/Broker
Brian has been in Nevada for twenty years, thirteen of those years helping consumers with insurance, Brian opened the agency in 2015 during the first year of the Affordable Care Act. Brian says, "In 13 years I have never woken up and thought to myself 'Darn, I have to go to work today'. I love what I do." Brian instills this in his agents as well,and believes that is why he has built such a successful agency. In his free time, Brian plays a lot of poker and also loves to have fun with his lab/bloodhound mix, Meister.
Robert Morgen - Group Manager/Broker
Robert specializes in small and medium size groups,and has spent over seven years in Nevada doing so. He and Brian have worked together since Robert began helping people, but officially joined the agency in 2019 and took over the group business. Robert says, "The cornerstones of business are honesty, integrity,and transparency. As long as you keep those in mind, you'll always to right by your clients." Robert sings Karaoke for fun and loves to spend time with his wife Brenda, his son Mark and their two dogs Gismo and Darla.
Artemio "Tim" B. Mateo - Broker/Agent
Tim has been helping people with their insurance needs for over 20 years and specializes in Medicare and senior health products. When you don't find him helping people at work, you'll find him collecting antique memorabilia and helping people in his own community. "I don't think I'll ever retire" claims Tim, "I've been doing this for so long and love every minute of it." Tim and his wife Edith also love taking their kids and grand kids to Disney Land on a regular basis and says it's one of the reasons he continues to work.
Brenda Morgen - Broker/Agent
Brenda is one of our multilingual brokers, specializing in Spanish speaking consumers. She is married to our Group Manager, Robert,and started her career in the business as his assistant. She watched and learned from Robert and others and realized she needed to be a broker,and not sit on the sidelines and watch everyone else. Within a couple of months she had completed her training and passed the tests. She loves spending time with her husband, their son Mark, and their two dogs Gismo, and Darla.
Carmela Cabanero - Broker/Agent
After 12 years in real estate, Carmela had some health issues. In researching her own health solutions, she realized that it was something she was good at, and decided to make a career out of it. As Carmela explains it, "I spent time at a large agency, but decided ProtectHealth was where I wanted my career to land. They were the brokers I wanted to learn from." Carmela specializes in Medicare, but also works in Health and Life as well. In her free time, Carmela cooks...in fact she's a trained chef. Guess who makes meals for all our meetings?
Erica Thomas - Broker/Agent
Erica worked mainly in customer service, which has made her an exceptional insurance broker. As Erica puts it, "Being married with two young boys has given my strength to deal with anything that comes my way." Erica truly loves helping other people,and it's helped to excel her career in insurance. Erica specializes in Health, Life and Medicare. Erica came to us when she realized she could learn from the great agents at ProtectHealth. When you don't find Erica at the office, she's out shopping, at a movie, or singing karaoke with friends.
Jack Pike - Broker/Agent
Jack has worked in disaster recovery for 25 years, so moving into the health insurance world was not a big stretch for him. As Jack puts it, "After seeing so many people uninsured or under-insured, I felt I would like to help them prevent it from ever happening." Jack has a grown so and in his free time you'll find him swimming or kicking back watching sports or NASCAR. Jack came to ProtectHealth after spending a few years at a larger agency and felt he could help more people with a smaller agency and a more specialized focus.
Contact Me - Book an Appointment
Direct (702) 738-5397
Tami Utities - Broker/Agent
Tami finds time where others don't. With 3 kids, 1 grand kid and a career in insurance, her plate is full. As Tami says, "You work for what you want in life. I love helping others find solution and I've built my career by doing exactly that." She loves going to the movies, is a cub scout leader and loves to cook and vacation on the beach. With 7 years in the industry, Tami specializes in Medicare, Health and Life Tami came from a large agency and found her home here and feels it allows her to spend more time on her clients' needs.
Direct (702) 717-9453
Janet Shelton - Broker/Agent
Janet came to Vegas as an Air Force wife and made it her home. Janet says, "Even though I love the beach, I'm happy in Vegas. I love helping people and wake up every morning looking forward to that." In her spare time, Janet loves to make candy and on hot days hit the pool. Janet specializes in Medicare and has extensive experience in all aspects of the insurance industry including Health & Life. Janet came to us from a larger agency and says she enjoys the time being independent provides her.
Direct (702) 275-7564
Pam Noyes - Agent/Broker
Pam has been helping people for over 10 years, specializing in Medicare, Health and Life Insurance. Pam explains, "After having my spouse die at a young age without life insurance, the impact on my life was so dramatic that a career in this field just made sense." Pam remarried and now has a large extended family. In her free time, Pam helps blind and visually impaired people and does proofreading for a published author. Pam is a 50+ year resident of Southern Nevada, claiming Boulder City as her hometown since 1999.
Steven Smith - Agent/Broker
Steven came to the insurance game after careers in retail and transportation and the one thing he says he took from them is Customer Service. Steven says, "I've found the career I want to retire from. I enjoy helping others and that's why this is the right place for me. Steven is a single father and his daughter is in school right now for a career in the medical field. Steven specializes in all aspect of health insurance, including Medicare and Life. When he's not helping others, you'll find him travelling and doing food tastings all over the country.
Harold Byford - Broker/Agent
Harold is one of our multilingual agents, speaking fluent Spanish. Married with 9 kids, he comes from a law-enforcement background. Harold says, "In my career in I saw too many people devastated on their worst day. I wanted to prevent people from experiencing that pain." Specializing in Final Expense Life Insurance provided a way to do just that. Harold also works in Medicare and Health. If you don't find him at the office or a clients home, you'll find him camping or renovation his camper or his own home.
Noel Kanaley - Agent/Broker
Noel has been in Las Vegas since she was a kid. Noel puts it best when she says, "I come from a photography and personal beauty background, but I wanted a career I could retire in, and insurance seemed like the answer. I've always been around people and it was a great fit for me." Married with 3 kids, Noel juggles two full-time jobs. Noel specializes in Medicare, but also does a lot of work in Health, Life and Supplemental insurance. In her free time, Noel still spends a lot of time doing photography, hair and makeup.
Greg Drake - Agent/Broker
Greg came to Vegas in 2011, and is married to his wife Lisa. They have two girls, and Greg has a grown son. Coming from a law-enforcement background, Greg changed careers in 2014 and entered the insurance business. Greg specializes in Life Insurance and helps people with Health, Medicare, Disability and Supplement coverage as well. When he's not helping his clients, Greg enjoys Jazz, reading, long walks, and trips to the Caribbean. Greg also loves to have a spirited debate, which makes him a valuable asset for his clients to have as a broker.
Direct (702) 335-5216
Lisa Drake - Agent/Broker
Lisa moved to Vegas with her husband and two girls in 2011. Coming from a customer service background in the insurance business, Lisa found she enjoyed insurance sales and found it more intriguing and satisfying. As Lisa puts it, "I love helping others...it's something that's is becoming increasingly rare."
Lisa specializes in Health, Medicare and Small Group,and also helps people with Life and Supplemental. Lisa can typically be found attending her daughter's athletic events or travelling with her family during her free time.
Direct (702) 483-1581
Laurana Smith - Recruitment & Sales Support
Laurana is the grease in the cogwheel that makes our agency run. She recruits new agents and brokers, provides sales support to all of the agents and brokers, allowing them to focus on their clients and not on the paperwork. Laurana is a single mother and moved to Las Vegas to be close to family. She's an avid gamer and loves spending free-time with her daughter. Her goals are to become an agent, but wants to get her feet wet with the industry first. She's certainly hit the ground running in that respect and will be there in no time.
We're Always Looking for Great New Brokers!
Whether you have experience in the insurance industry or not, it may be the right career for you. If you enjoy helping people, having the freedom to work your own ours, are self-motivated and want to have absolute unlimited earning potential, it may be the right career for you. To learn more, contact Laurana Smith at (702) 674-9977, or click here to contact her via email. Let's chat and see if insurance is a good fit for you!